What is NAMA? +
NAMA is an AI-powered operating system for travel agencies, tour operators, DMCs and wholesalers. It brings leads, quotations, itineraries, bookings, communications and finance into a single platform.
How is NAMA different from a CRM? +
A CRM tracks contacts. NAMA closes bookings — it triages, quotes, follows up, and reconciles margins without you touching a spreadsheet.
Can I use my own branding? +
Yes. Customise your company profile, documents, quotations, invoices, vouchers and customer-facing experiences so everything reflects your business identity.
Is NAMA suitable for small agencies? +
Absolutely. NAMA is designed to help agencies professionalise operations from day one while providing the tools needed to grow without constantly changing systems.
How does the AI stay accurate and safe? +
EKLA is built from your supplier rates and margin rules — it never guesses prices. Nothing is sent to a customer until you approve it, customer messages are kept separate from EKLA's instructions to limit prompt attacks, and destructive actions are blocked.
How long does it take to get started? +
Most travel businesses get started within hours. NAMA includes guided onboarding, data import tools, templates and AI-assisted setup so you can begin managing operations from a single platform fast.
How can a travel agency quote faster? +
Keep your supplier rates in one place instead of in PDFs and chat threads. In NAMA your hotels, transfers and activities are stored in Masters with your cost and markup; you drag them into an itinerary, the price updates as you go, and the branded quote goes out as a PDF or a share link — minutes, not an afternoon.
Is there free software for travel agents in India? +
Yes. NAMA’s Compass plan is free forever for up to 2 users — leads, quotes, itineraries, bookings and invoices, no credit card. There are also four free tools that need no account at all: an itinerary generator, a WhatsApp reply generator, a margin calculator and a visa expiry checker.
Which travel agency software handles GST invoices? +
NAMA issues GST tax invoices with CGST/SGST or IGST chosen by place of supply, credit and debit notes linked to the original invoice, sequential numbering and multi-currency amounts. Invoices, quotes and bookings share one record, so nothing is re-typed for accounts.
What is a DMC, and how do travel agents get DMC rates? +
A DMC (destination management company) is the on-the-ground operator that holds hotel, transfer and activity contracts for a destination and sells them to travel agents. In NAMA, DMCs apply to join the network free of charge; once approved they publish their rates so downstream agents can quote from them without re-entering anything.
Does NAMA use AI to send messages to my customers? +
No. EKLA, NAMA’s AI layer, drafts replies, quotes and follow-ups from your own rates, and a person on your team sends them. AI runs on a free starter allowance and then on your own key, which is never marked up.