About NAMA OS

The operating system
travel businesses deserve.

NAMA is an AI operating system for travel agencies, tour operators and destination management companies (DMCs). It was founded in 2026 in Bengaluru, India by Narayan Mallapur and Vikas Khanduri, and is built by Nama Digital Technologies Private Limited. In one place it holds an agency's leads, its own supplier rates, quotes and itineraries, bookings, GST-correct invoices and customer messages — so a correct quote takes minutes instead of an afternoon, and nothing has to be re-typed between sales, operations and finance.

Origin

Built by someone who lived the problem

NAMA was founded by Narayan Mallapur and Vikas Khanduri, who previously built and exited Innowayt — a travel technology company serving agencies across India and other countries. After three decades watching travel businesses run on WhatsApp threads and Excel files, the same conclusion kept surfacing: the tools that exist were built for hotels and airlines, not for the agencies that connect travellers to them.

The agencies doing the hardest work — crafting itineraries, negotiating supplier rates, managing group bookings, following up on a hundred open leads — had the worst software. NAMA is the answer to that gap.

The product

One system for the full agency lifecycle

Sales & CRM

Lead capture, AI triage, query classification, hot-warm-cold Kanban, automated follow-up.

Itinerary & Quotation

Day-by-day itinerary builder with live inventory, smart pricing, PDF generation, and one-click sending.

Operations & Fulfilment

Booking pipeline from sales handoff through ops to finance close. Supplier vouchers, confirmations, driver links.

Finance

Invoicing, payment links, ledger, GST/TCS-ready tax configuration. Tally, Xero, and QuickBooks bridges.

Supplier Management

Vendor rate cards, contract revision tracking, multi-format import, DMC network access.

AI across everything

Copilot, voice-to-lead, mystery shopper simulation, churn prediction, and autonomous goal agents — all on your own API key.

How we build

A few things we care about deeply

Honest by default

We don’t show fabricated data, fake testimonials, or demo metrics dressed up as real. Every number in NAMA is real or clearly labelled as illustrative.

Your data stays yours

NAMA uses a Bring-Your-Own-Key model for AI. Your client data, query history, and pricing intelligence are never used to train our models.

Built for India, global by design

Rupee-first pricing, GST and TCS compliance, local payment rails — but with USD support, multi-currency, and a DMC network that spans geographies.

Boring tech, ambitious product

FastAPI, PostgreSQL, Next.js. No framework-of-the-month. The foundation is boring on purpose so we can build fast on top of it.

Company

Nama Digital Technologies Pvt. Ltd.

We are a small, focused team building in Bengaluru, India for India and the world.

Nama Digital Technologies Private Limited, CIN U62011KA2026PTC224623.
A 902, Vaishnavi Nakshatra, 9/36-38, Tumkur Road, Yeswanthpura, Bengaluru North, Bengaluru 560 022, Karnataka, India.

NAMA OS is currently in controlled beta with select travel agencies. If you run a tour operation, a DMC, or a corporate travel desk and want early access, we'd love to hear from you.

Ready to see NAMA in action?

Start a free trial or book a 20-minute walkthrough.

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